Subscriptions

MFI Medical Subscription Service

What is MFI's subscription service?

With MFI Medical's subscribe and save program, you can get your favorite products on mfimedical.com delivered to you on a regular basis and save 5% while doing so! You select the frequency, between 1 and 6 months, and we take care of everything else. You can even modify the shipment date if the delivery date does not work for you; you have complete control. Not all products are eligible for a subscription. If a product is eligible, you will see a regular "One-time purchase" price as well as a "Subscribe & save 5%" price on the product page. There is no obligation, and you can modify or cancel your subscription anytime.

How does it work?

To subscribe and save on a product:

  1. Find the product on mfimedical.com.
  2. Select the "Subscribe & save 5%" price.
  3. Select the frequency you would like the product to be delivered from the drop-down options. You can select between 1 and 6 months.
  4. Be sure you have the correct size, color, or configuration selected if there are multiple options for the product.
  5. Click "Add to cart."
  6. Continue shopping to add more products to your cart or proceed to checkout if done shopping.
  7. Place your order. You will receive an email confirmation for both your order as well as your subscription.

How do I manage my subscription?

You can easily manage or cancel your subscription from your online portal. First, sign on to your online MFI Medical account. Then, click on "Manage Subscriptions" on the left-hand menu. You may also manage your subscription through the link provided in your confirmation email when you signed up for the subscription.

Frequently Asked Questions

Is there a charge for the subscription service or to cancel the service?

Our subscription service is free of charge. There is no obligation and you can modify or cancel your subscription anytime.

I'm not sure what I ordered last time and I want to subscribe and save. How can I find my last ordered product?

To find the last product you ordered, log on to your online account and click on "Orders" on the left-hand menu. You will see your previous orders where you can find the name and SKU of products you have ordered before. You can also see products you have previously seen on mfimedical.com by clicking on "Recently viewed items."

What if I need to return?

Our standard return policy applies to all products, including products under subscription. Please check the individual product page to ensure the product you subscribed to is eligible for returns. For more information please visit our returns and cancellation policy page.

How do I change my shipment date?
  1. Log on to your online account and click on "Manage Subscriptions" on the left-hand menu.
  2. You will see your Active Subscriptions, select the edit button next to the subscription you want to update.
  3. Click on "Next Charge Date" and select the new date you'd like your next delivery.
  4. Click on the "Update next shipment date" to save your changes.
Can I update the quantity amount I will receive?
  1. Log on to your online account and click on "Manage Subscriptions" on the left-hand menu.
  2. You will see your Active Subscriptions, select the edit button next to the subscription you want to update.
  3. Select the product you want to update.
  4. Change the quantity amount in the "Quantity" box.
  5. Click on the "Update" button at the bottom to save your changes.
How do I add a product to my subscription delivery?
  1. Log on to your online account and click on "Manage Subscriptions" on the left-hand menu.
  2. Select the "Add a product" button at the top.
  3. Search for the product you would like to add in the search box.
  4. Select the quantity, delivery schedule, and product variant (if product has mutlitple options).
  5. Click on "Add product" at the bottom to save the changes to your subscription.
How do I skip my next shipment?
  1. Log on to your online account and click on "Manage Subscriptions" on the left-hand menu.
  2. You will see your Active Subscriptions, select the edit button next to the subscription you want to cancel.
  3. Click on the the black "Skip shipment" button on the left hand side under the product detail.
  4. Click on "Skip" to confirm and save your changes.
How do I cancel my subscription?
  1. Log on to your online account and click on "Manage Subscriptions" on the left-hand menu.
  2. You will see your Active Subscriptions, select the edit button next to the subscription you want to cancel.
  3. Scroll to the bottom and find the "Cancel subscription" link.
Aug 12, 2021

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