Item Policies

  • Certified Refurbished Policy

    MFI Medical is your trusted destination for refurbished, demo, and open-box products. MFI Medical Certified Refurbished products have been inspected and tested by qualified suppliers to work and look like new, and always include the MFI Certified Guarantee. Certified Refurbished equipment has b...
  • Return & Cancellation Policy

    Cancellation Policy You can cancel items or orders that haven't entered the shipping process. Once an order has shipped, it cannot be canceled. The order must go through the return process. You may refuse the order upon delivery, in which case the standard return policy for the item will apply...
  • Group Purchasing Organizations (GPO) Policy

    MFI Medical is an authorized distributor of national Group Purchasing Organizations and their respective affiliates and sponsors. "What is a GPO?": A Group Purchasing Organization, referred to as a "GPO," is an entity that helps health care providers realize savings and efficiencies by aggreg...
  • Shipping Policy

    Shipping to Contiguous U.S. FREE shipping on all items shipping parcel within the contiguous United States. Expedited shipping and orders shipping outside the contiguous United States are calculated at checkout. Shipping Outside Contiguous U.S. & Canada Orders shipping outside the contiguou...
  • Warranty Policy

    Warranty information can be found on each product page under the Key Features and within the product description. Warranties will vary by product, condition (Factory New, Factory Refurbished, and Certified Refurbished), and by the manufacturer. The warranty period begins on the date the item is ...