Cancel, Return, Shipping, Warranty
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Product lead time (the time it takes for the product to be ready to ship) will vary depending on the manufacturer (location of factory to the shipping address) and condition. Certified Refurbished products may have extended lead times to allow enough time for the equipment to be reconditioned ...
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Cancellation Policy You can cancel items or orders that haven't entered the shipping process. Once an order has shipped, it cannot be canceled. The order must go through the return process. You may refuse the order upon delivery, in which case the standard return policy for the item will appl...
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MFI makes ordering easy with simple shipping options. We select the best carrier depending on the specific product and area it is being delivered to. Carriers range from FedEx, UPS, USPS, and more. FREE shipping on all non-oversized items within the contiguous United States. Expedited shipping ...
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Warranty information can be found on each product page under the Key Features and within the product description. Warranties will vary by product, condition (Factory New, Factory Refurbished, and Certified Refurbished), and by the manufacturer. The warranty period begins on the date the item is ...
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Warranty Technical Support & Repair
Product Service (Out of Warranty) Our team of Biomedical engineers offers repair services for various equipment types that are out of warranty or not purchased through MFI Medical. These services include the repair as well as a final service report. Most services are billed at an hourly rate, an...